In business, value-added generally involve sales and adding something to the package or product that one company is selling to another in order to please the customer and pave the way for further business. However, this same principle applies to everyday life. Think about the things that you want to have happen in life and how you go about making them happen. This often means adding value to what you are doing or giving in order to create a better relationship or friendship with another person or persons. The concept is the same.
In business, we often think of companies like Nordstrom or Enterprise Car Rental who are known for adding the personal touch of value to every sale. They train and expect their employees to treat their customer as king. They place a very strong emphasis on pleasing their customers and even surprising them with excellent service. Could we do that with our relationships and friendships in life?
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