Author, Nicholas Boothman, reminds us in his book "How to Make People Like You in 90 Seconds or Less," that congruity in communication is essential to making connections. By this he means that your words, voice tone, and body language must all be saying the same thing to be believed.
Consider the facial expressions and voice tones that you use in communicating to others and make sure that your tones and body language back up the content of what you are saying. If you just act naturally, congruity should follow. Be careful to limit sarcasm which, by definition, mixes opposite messages sent through words and tone.
To create a sense of openness, work on establishing a posture and tonality of honesty and empathy. Concentrate on making the communication about the idea and not about yourself. Make people like you by following the advice found in Boothman's book.
No comments:
Post a Comment